Shipping policy
Worldwide FREE SHIPPING on orders over $50
Estimated delivery time (trackable standard shipping)
| USA/Canada/UK/Europe | 7-15 days |
| Oceania | 8-18 days |
| Others | 8-45 days |
- Shipping fees are calculated based on the destination and will be displayed during the checkout process.
- You’ll receive a confirmation email with tracking information as soon as your order is on its way (within 1 to 3 days after your order is created). If you have your tracking number available, you can check the status of your order here.
- Please note that the tracking system may take 1-10 working days to update, and in some cases, it becomes active only upon the package's arrival in your country.
- In some rare cases, external factors like natural disasters, weather conditions, or carrier disruptions may cause slight delays. We truly appreciate your patience and understanding during these times.
- Items may arrive in separate packages if they are from multiple suppliers or locations.
- If you experience a significant shipping delay or have concerns about the status of your order, please contact us at info@wenguu.com.