Shipping & Delivery

Worldwide FREE SHIPPING on orders over $50

Estimated delivery time (trackable standard shipping)

USA/Canada/UK/Europe 7-15 days
Oceania 8-18 days
Others 8-45 days

*Shipping fees are calculated based on the destination and will be displayed during the checkout process.

  • You’ll receive a confirmation email with tracking information as soon as your order is on its way. If you have your tracking number handy, you can check your order status here.
  • Please note that the tracking system may take 1-10 working days to update and in some cases, it becomes active only upon the package's arrival in your country.
  • In some rare cases, external factors like natural disasters, weather conditions, or carrier disruptions may cause slight delays. We truly appreciate your patience and understanding during these times.
  • Items may arrive in separate packages if they are from multiple suppliers or locations.
  • If you experience a significant shipping delay or have concerns about the status of your order, please contact us at at info@wenguu.com.